Job overview
Sales, Marketing & E-Commerce Officer is available at Falane Solutions Limited in Lusaka. Review the job description, requirements, closing date and application details below.
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FALANE SOLUTIONS LIMITED JOB DESCRIPTION: SALES, MARKETING & E-COMMERCE OFFICER Industry: Ceramics, Homeware and Retail Location: Lusaka, Zambia Employment Type: Full-Time JOB SUMMARY Our client, a ceramics and homeware retail business selling plates, cups, flower pots, decorative pieces and other ceramic products, is seeking a creative and results-driven Sales, Marketing & E-Commerce Officer to manage the online store, drive local sales and implement effective marketing strategies. The ideal candidate must have practical experience managing e-commerce platforms such as Shopify, Etsy or similar platforms. Hands-on e-commerce experience is mandatory. KEY RESPONSIBILITIES 1. E-Commerce Management • Manage the company’s online store using Shopify, Etsy or similar platforms. • Update product listings, prices, photographs and stock availability. • Monitor online orders, payments, deliveries and customer enquiries. • Improve online store performance and increase e-commerce sales. 2. Sales and Business Development • Develop strategies to increase local retail and wholesale sales. • Identify and attract customers, including hotels, restaurants, interior designers and corporate clients. • Follow up on sales leads, build customer relationships and achieve sales targets. • Identify new business opportunities and monitor market trends. 3. Marketing and Promotion • Develop and implement marketing strategies to promote the company’s products. • Manage social media platforms, including Facebook, Instagram and TikTok. • Create promotional content and implement digital advertising campaigns. • Improve brand awareness, customer engagement and sales. 4. Customer Service and Reporting • Respond to customer enquiries and resolve complaints professionally. • Encourage repeat business and maintain positive customer relationships. • Prepare reports on sales, marketing campaigns and online store performance. QUALIFICATIONS AND EXPERIENCE • Diploma or Degree in Sales, Marketing, Business Administration, E-Commerce or a related field. • Proven experience in sales, marketing and e-commerce management. • Mandatory: Practical experience managing an online store using Shopify, Etsy or a similar platform. • Experience in digital marketing, social media management and online sales. • Strong communication, negotiation and customer service skills. • Experience in retail, ceramics, homeware or interior décor is an added advantage. HOW TO APPLY Interested candidates should submit their CVs to jobs@falanesolutions.com, highlighting their e-commerce experience and relevant sales and marketing achievements. Only shortlisted candidates will be contactedRequirements
QUALIFICATIONS AND EXPERIENCE • Diploma or Degree in Sales, Marketing, Business Administration, E-Commerce or a related field. • Proven experience in sales, marketing and e-commerce management. • Mandatory: Practical experience managing an online store using Shopify, Etsy or a similar platform. • Experience in digital marketing, social media management and online sales. • Strong communication, negotiation and customer service skills. • Experience in retail, ceramics, homeware or interior décor is an added advantage. HOW TO APPLY Interested candidates should submit their CVs to jobs@falanesolutions.com, highlighting their e-commerce experience and relevant sales and marketing achievements. Only shortlisted candidates will be contactedExplore related jobs in Zambia
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