PRUDENTIAL Zambia proudly marks its 10th anniversary, having positively impacted over 600,000 lives and disbursed over K2.7 billion (US$142 million) in claims. As of the first half of 2026, its pensions division managed assets totalling approximately K7.0 billion (US$370 million). To commemorate this milestone, Prudential hosted a 10th-anniversary dinner gala under the theme “A Decade […]

PRUDENTIAL Zambia proudly marks its 10th anniversary, having positively impacted over 600,000 lives and disbursed over K2.7 billion (US$142 million) in claims.

As of the first half of 2026, its pensions division managed assets totalling approximately K7.0 billion (US$370 million).

To commemorate this milestone, Prudential hosted a 10th-anniversary dinner gala under the theme “A Decade of Trust. Securing Futures. Shaping Tomorrow.”

The anniversary recognises a decade of investment in financial protection, long-term savings, employment and community programmes since Prudential began operations in Zambia in 2016.

Through Prudential Life Assurance Zambia (PLAZ) and Prudential Pensions Management Zambia (PPMZ), Prudential combines life and health insurance with pensions administration, investment management and wealth solutions.

Its contribution extends beyond financial products to supporting livelihoods, financial education, safer roads and stronger health services.

During the dinner gala on Friday, Pensions and Insurance Authority Deputy Registrar of Pensions Goodson Sakala, speaking on behalf of the Registrar, announced that a K2 million contribution from the Prudence Foundation had enabled the provision of solar power to eight Zambian health facilities, enhancing essential medical services.

“Prudential’s financial literacy programmes have reached more than 500,000 young people and children. Its Cha-Ching school programme helps learners practise informed money decisions, backed by a commitment of more than K2 million. Education support also includes PPMZ’s support for a school ICT laboratory serving more than 800 students with digital learning. These initiatives connect Prudential’s financial services role with practical investment in the knowledge and opportunities communities need to plan. Through a K2 million contribution from Prudence Foundation, Prudential’s community investment arm in Africa and Asia, a partnership with the World Health Organization brought solar power to eight health facilities in Zambia. Launched in March 2025, the project supports more reliable electricity for essential medical equipment, maternity services and emergency care. Road safety initiatives include more than K2 million invested over five years in SAFE STEPS, with Prudence Foundation combining public education with practical interventions for cyclists, pedestrians and drivers,” said Sakala.

“A further example is the K398,833 contribution through Prudence Foundation to road safety infrastructure at Chitanda School in Lusaka, helping children travel more safely. Looking ahead: shaping the next decade. Prudential enters its next decade in Zambia focused on making financial protection and retirement planning more accessible and relevant, strengthening customer service and building partnerships that respond to community needs. For both businesses, the measure of progress will remain the value delivered to customers and members: protection they can rely on, responsible stewardship of long-term savings and support for a more financially resilient future. The tenth anniversary is both a recognition of that responsibility and a reaffirmation of Prudential’s long-term commitment to Zambia’s people, communities and economy”.

On the other hand, Prudential Life Assurance Zambia Chief Executive Officer Kachiza Kwenda said the value of insurance is demonstrated by the support customers receive when they need it.

“Trust is earned by honouring our promises. The K2.7 billion (US$142 million) we have paid in claims as at HY 2026 is a tangible measure of the protection we provide, not simply a business milestone. We thank our customers for choosing us. Our responsibility now is to keep earning that trust through consistent service and solutions that respond to their changing needs,” said Kwenda.

And Prudential Africa Chief Executive Officer Emmanuel Aryee Mokobi disclosed that, as of June 2026, PLAZ has paid K2.7 billion (US$142 million) in claims.

“Our Life business now covers more than 600,000 Zambian lives, with a presence in nine of the country’s ten provinces. It ranks first in its market, with a 25 per cent share. These milestones matter because they represent access to protection. Through life and health insurance, savings products, travel insurance and funeral plans, we help customers prepare for different stages of life and receive financial support when insured events occur. The clearest expression of that protection is a promise honoured. As at June 2026, PLAZ has paid K2.7 billion (US$142 million) in claims. That is more than a measure of business activity. It is financial support delivered when insured events occur, giving practical meaning to the trust customers place in us,” Mokobi said.

“Our Pensions business tells a complementary story. PPMZ serves thousands of pension members and investors and manages approximately K7 billion (US$370 million) in assets as at June 2026, up from K0.33 billion in 2016. It ranks second in its market, with a 25 per cent share. Behind those assets are people’s savings, years of work and plans for retirement. Growth therefore brings an enduring obligation: responsible stewardship, sound governance and clear communication with those who entrust us with their future”.

Mokobi also revealed that Prudential’s financial literacy programmes had reached more than 500,000 young people and children.

“Our contribution also includes livelihoods and skills. PLAZ employs more than 270 staff and works with nearly 2,000 agents. PPMZ has grown from three employees in 2016 to 62 in 2026. These are opportunities to build careers in Zambia’s financial services sector, while connecting more people with protection and long-term financial planning. But access to a product is only part of inclusion. People also need the knowledge to make informed choices. Prudential’s financial literacy programmes have reached more than 500,000 young people and children. Cha-Ching helps learners practise money decisions, backed by a commitment of more than K2 million. PPMZ has also contributed equipment to an ICT laboratory at a school serving more than 800 students. These initiatives connect planning for the future with the skills to shape it. Our community partnerships extend that commitment,” said Makobi.

“A 2 million Kwacha contribution from Prudence Foundation, our community investment arm in Africa and Asia, supported a partnership with the World Health Organization to bring solar power to eight health facilities in Zambia. Launched in March 2025, the project supports more reliable electricity for essential medical equipment and care. More than K2 million invested over five years in SAFE STEPS has also supported road safety education and practical interventions. To the government and our regulators, thank you for your engagement. To our customers, pension members and investors, thank you for your confidence. To our Boards, partners, employees and agents, thank you for your contribution to this journey”.