Job overview
Field Service Manager is available at ApaNiVroom in Kitwe, Copperbelt, Zambia. Review the job description, requirements, closing date and application details below.
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Location: Kitwe or Ndola, Zambia (Copperbelt travel) | Type: Full-time | Reports to: CEO About Vroom Vroom is building Africa’s most complete ride-hailing platform with a 100% digital focus. We’re launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters. The Role You’ll lead all driver and passenger recruiting on the Copperbelt — building and running the local field team that brings Vroom’s second core market to life. Key Responsibilities • Own driver and passenger recruiting targets across the Copperbelt (Kitwe, Ndola, Chingola, Mufulira, Luanshya, Kalulushi, Chililabombwe) • Recruit, train, and manage a team of Field Service Associates • Set weekly and monthly recruiting targets and track progress against them • Coordinate Copperbelt launch logistics and community activation events • Report recruiting and activation metrics to headquarters in Lusaka • Build relationships with driver associations, transport operators, and community leaders Compensation • Competitive monthly base salary • Up to 100% of annual base salary in performance bonus, based on meeting team recruitment and activation targets Minimum Qualifications & Skills • 3+ years in field sales, recruiting, or operations, with prior team-leadership experience • Based in or able to relocate to the Copperbelt immediately • Valid driver’s license and willingness to travel regularly across the province • Highly organized and comfortable managing a distributed field team • Bachelor’s degree in Business, Operations, or a related field preferred • Fluent in at least two Zambian languages, including Bemba • Comfortable with digital tools (spreadsheets, WhatsApp Business) Application • Apply online at apanivroom.com/careers — select this position and upload your CV and cover letter, or • Email your CV and cover letter to careers@apanivroom.com with “Field Service Manager” as the subjectRequirements
Qualifications & Skills • 3+ years in field sales, recruiting, or operations, with prior team-leadership experience • Based in or able to relocate to the Copperbelt immediately • Valid driver’s license and willingness to travel regularly across the province • Highly organized and comfortable managing a distributed field team • Bachelor’s degree in Business, Operations, or a related field preferred • Fluent in at least two Zambian languages, including Bemba • Comfortable with digital tools (spreadsheets, WhatsApp Business) Application • Apply online at apanivroom.com/careers — select this position and upload your CV and cover letter, or • Email your CV and cover letter to careers@apanivroom.com with “Field Service Manager” as the subjectExplore related jobs in Zambia
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