Job overview
After-Sales Service Specialist is available at MOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited in Abram Zayoni Mokola and Anderson Kambela Toll Plaza, Zambia. Review the job description, requirements, closing date and application details below.
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MOIC – LN CONSORTIUM LIMITED & TURBO – KACHIN CONSORTIUM LIMITED JOIN OUR TEAM — OPEN VACANCIES Position: After-Sales Service Specialist (02) Company: MOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited Location: Abram Zayoni Mokola and Anderson Kambela Toll Plaza, Zambia Employment Type: Full-Time What We Offer: Competitive remuneration Comprehensive employee benefits Stable and supportive employment environment Role Overview & Key Responsibilities: Manage after-sales support, client retention, account maintenance, and query resolution for toll plaza account holders. Assist fleet clients and individual cardholders with balance inquiries, card top-ups, statement generation, and portal navigation. Investigate and resolve billing discrepancies, transponder issues, and toll transaction disputes promptly. Conduct regular follow-up with corporate clients to ensure maximum satisfaction and account renewal. Coordinate closely with technical and toll operational teams to improve customer service quality. Requirements: Diploma or Degree in Business Administration, Customer Relationship Management, Marketing, or related field. Proven background in after-sales service, customer care, or corporate account management. Exceptional problem-solving, active listening, and communication skills. High computer literacy and experience working with database and CRM software. How to Apply: Interested candidates should submit their application using either method below: 1. Email Submission: Submit your CV & Qualifications as a single file to: 📧 Email: superalpha.ltd@moic.co.zm Mandatory Email Subject Format: Name – Position – Years of Experience Example: John Banda – After-Sales Service Specialist – 2 Years 2. Online Application: Apply directly through our portal at: https://moic.page.gd/careersRequirements
Requirements: Diploma or Degree in Business Administration, Customer Relationship Management, Marketing, or related field. Proven background in after-sales service, customer care, or corporate account management. Exceptional problem-solving, active listening, and communication skills. High computer literacy and experience working with database and CRM software. How to Apply: Interested candidates should submit their application using either method below: 1. Email Submission: Submit your CV & Qualifications as a single file to: 📧 Email: superalpha.ltd@moic.co.zm Mandatory Email Subject Format: Name – Position – Years of Experience Example: John Banda – After-Sales Service Specialist – 2 Years 2. Online Application: Apply directly through our portal at: https://moic.page.gd/careersExplore related jobs in Zambia
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