Job overview
Reservations Agent is available at InterContinental Lusaka in Lusaka, Zambia. Review the job description, requirements, closing date and application details below.
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Every great stay begins before a guest walks through the door. InterContinental Lusaka is looking for a professional and detail-oriented Reservations Agent to join our hotel family on a one-year contract. Company: InterContinental Lusaka Location: Lusaka, Zambia Position: Reservations Agent Employment Type: 1-Year Contract Role Overview: In this role, you’ll manage individual and group reservations, respond to enquiries through different booking channels, keep reservation details accurate and work closely with Front Office, Sales, Housekeeping and other departments to ensure a smooth booking experience from enquiry to arrival. What We Are Looking For: Previous experience in reservations, front office, hotel reception or a similar hospitality role. Good knowledge of hotel reservation procedures and systems, particularly Opera PMS. Strong communication, organisation and attention to detail. Ability to handle guest enquiries professionally and work effectively under pressure. Organised, professional and enjoys working as part of a high-performing team. How to Apply: If you’re organised, professional and enjoy working as part of a team, we would like to hear from you. Send your application letter, CV and qualifications to: 📧 Email: careers@ihglusaka.com Closing Date: 11th October 2026Requirements
qualifications to: 📧 Email: careers@ihglusaka.com Closing Date: 11th October 2026Explore related jobs in Zambia
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