Assistant Underwriting Manager – SME/Retail Lines

Assistant Underwriting Manager – SME/Retail Lines is available at NICO Insurance Zambia Limited in Zambia. Review the job description, requirements, closing date and application details below.

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NICO INSURANCE ZAMBIA LIMITED — CAREER OPPORTUNITY

NICO Insurance Zambia Limited is a leading general insurance company committed to providing innovative and customer-focused insurance solutions. We are committed to delivering excellent service while building a high-performing and professional team.

NICO Insurance Zambia Limited invites applications from suitably qualified and experienced candidates for the position of Assistant Underwriting Manager – SME/Retail Lines based in Lusaka.

Position: Assistant Underwriting Manager – SME/Retail Lines
Company: NICO Insurance Zambia Limited
Location: Lusaka, Zambia
Employment Type: Full-Time

The Role:
The successful candidate will assist in managing the SME/Retail Lines Unit in line with the Company's strategy, policies, and procedures.

Key Responsibilities:

Supporting the planning and management of underwriting operations, including analysing market trends, business performance, and claims experience.
Managing renewals and ensuring renewal notices and documentation are processed within the required timelines.
Reviewing and approving underwriting transactions within authorised limits and escalating matters where appropriate.
Conducting risk surveys and risk assessments for existing and prospective business.
Assessing new risks, determining appropriate terms, and preparing quotations within authorised limits.
Monitoring premium bookings and supporting the achievement of underwriting targets.
Managing and maintaining relationships with brokers, agents, and clients.
Providing technical underwriting advice to existing and prospective clients.
Ensuring underwriting operations comply with applicable regulatory requirements (PIA), KYC requirements, and client service level agreements.
Addressing stakeholder and client complaints within agreed service levels.
Supervising, guiding, and training underwriting staff on procedures, policy coverage, and underwriting systems.


Qualifications & Experience:

A first degree in Insurance, Business Administration, Finance, Economics, or equivalent (ZAQA certified).
3 to 6 years' relevant experience in general insurance underwriting.


Key Competencies:

Ability to manage and develop staff.
Strong verbal and written communication skills, including the ability to prepare accurate reports.
Good planning and organisational skills.
Strong analytical and problem-solving ability.
Effective interpersonal and negotiation skills with the ability to achieve agreed targets.


How to Apply:
Interested candidates who meet the above requirements should submit their application letter and detailed CV to:
📧 Email: recruitment@nicoinsurance.co.zm

Closing Date: Friday, 9th October 2026

Only shortlisted candidates will be contacted.