Job overview
Administrative Assistant is available at African Grey Insurance Limited in Lusaka. Review the job description, requirements, closing date and application details below.
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Job Title: Administrative Assistant Job Location: LusakaCompany Name: African Grey Insurance LimitedJob Description: Administrative Assistant Role Description: The Administrative Assistant serves as the primary point of contact for the organization, responsible for delivering a high-standard guest experience while providing critical administrative and logistical support. The holder of this position will ensure the office remains secure, organized, and offers top-notch customer experience. Key Responsibilities 1. Communication & Correspondence Management • Message Logistics: Receive, direct, and relay telephone calls, emails, and faxes to the appropriate departments with speed and accuracy.• Mail Handling: Open, date-stamp, and distribute all general correspondence to ensure timely responses.• Directory Maintenance: Maintain up-to-date employee and department directories; monitor and assist with updates to the company website. 2. Guest Services & Security • Hospitality: Provide a warm, professional welcome to all visitors; handle inquiries or refer guests to the correct personnel.• Security Protocol: Uphold office security by following established procedures, monitoring logbooks, and issuing visitor badges/access cards.• Reception Upkeep: Maintain a safe, clean, and organized reception area in compliance with company rules and safety regulations. 3. Logistics & Administrative Support • Meeting Coordination: Assist with the logistical planning of meetings, conferences, and multi-line conference calls.• Travel & Accommodation: Coordinate end-to-end travel logistics for staff, including liaising with travel agencies, airlines, car hire services, and hotels.• Resource Management: Monitor and maintain the telephone logbook and keep a strict inventory of office stationery and supplies.• Any other assigned tasks. Preferred Skills • Interpersonal Excellence: A courteous, professional demeanor and the ability to handle high-pressure situations with grace.• Organizational Prowess: Ability to multitask, prioritize, and manage complex travel schedules or meeting logistics.• Attention to Detail: Precision in date-stamping correspondence and maintaining accurate logbooks/inventories.• Tech Savvy: Proficiency in office software and comfort with basic website monitoring/updating. Qualifications • Full Grade 12 certificate.• Minimum of a Diploma in Business Administration, Public Administration, or any other related social science.• Must have a minimum two (2) years of experience in general office administration or related setting.• Excellent oral and written communication skills. All interested applicants are required to send their cover letter, ZAQA certified qualifications and CV to careers@mulunduholdings.co.zm in PDF format with the subject line reading “Application – Administrative Assistant” before 7th October, 2026. Only shortlisted candidates will be contacted.Requirements
Qualifications • Full Grade 12 certificate.• Minimum of a Diploma in Business Administration, Public Administration, or any other related social science.• Must have a minimum two (2) years of experience in general office administration or related setting.• Excellent oral and written communication skills. All interested applicants are required to send their cover letter, ZAQA certified qualifications and CV to careers@mulunduholdings.co.zm in PDF format with the subject line reading “Application – Administrative Assistant” before 7th October, 2026. Only shortlisted candidates will be contacted.Explore related jobs in Zambia
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